Security & Compliance

Your data security is our top priority. We implement industry-leading security practices to protect your information.

Enterprise-Grade Security

We protect thousands of customers' voice AI infrastructure

99.9% Uptime
SOC 2 Type II
GDPR Compliant

Security Features

Encryption at Rest

Active

All data is encrypted using AES-256 encryption

TLS/SSL in Transit

Active

All connections use TLS 1.3 encryption

Password Hashing

Active

Bcrypt with salt for password security

Access Control

Active

Role-based permissions (RBAC)

Infrastructure Security

Active

SOC 2 Type II certified cloud providers

Security Monitoring

Active

24/7 threat detection and response

Data Protection

Encryption

  • At rest: AES-256 encryption for all stored data
  • In transit: TLS 1.3 for all network communications
  • Passwords: Bcrypt hashing with unique salts
  • Recordings: Encrypted storage with access controls

Access Control

  • RBAC: Role-based access control (Owner, Admin, Member)
  • MFA: Multi-factor authentication (coming soon)
  • SSO: Single sign-on for Enterprise (SAML/OAuth)
  • Audit logs: Complete activity tracking

Infrastructure

  • Cloud: AWS/GCP with SOC 2 Type II compliance
  • Backups: Daily encrypted backups with 30-day retention
  • Redundancy: Multi-region failover capabilities
  • DDoS: Protection against distributed attacks

Monitoring & Response

  • 24/7 monitoring: Real-time threat detection
  • Intrusion detection: Automated security scanning
  • Incident response: Dedicated security team
  • Alerts: Immediate notification of anomalies

Compliance & Certifications

SOC 2 Type II

In Progress

Expected Q2 2025

GDPR Compliant

Active

Full compliance with EU data protection

HIPAA

Planned

Coming soon for healthcare customers

Security Practices

Secure Development

  • • Code reviews for all changes
  • • Automated security scanning in CI/CD pipeline
  • • Regular dependency updates and vulnerability patching
  • • Penetration testing by third-party security firms

Employee Access

  • • Background checks for all employees
  • • Regular security training and awareness programs
  • • Principle of least privilege for system access
  • • NDA and confidentiality agreements

Incident Management

  • • Documented incident response procedures
  • • 24/7 security operations center
  • • Customer notification within 72 hours of incidents
  • • Post-incident analysis and remediation

Responsible Disclosure

We welcome responsible disclosure of security vulnerabilities. If you discover a security issue, please report it to us immediately.

Email: [email protected]

PGP Key: Available upon request

Response Time: Within 24 hours

Bug Bounty: Coming soon

Security Questions?

Our security team is here to answer any questions about our practices, compliance, or how we protect your data.